Privacy Policy

1. Introduction

Welcome to Dotberry Cake Shop. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://dotberrys.com/, use our services, or purchase our products. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: Name, email address, phone number, and address.

• Payment Information: Credit card details or other payment information.

• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.

• Usage Data: Information about how you use our website, products, and services.

• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information

We use the information we collect in the following ways:

• To process and fulfill your orders, including sending emails to confirm your order status and shipment.

• To manage your account and provide customer support.

• To improve our website, products, and services through feedback and analysis.

• To send you marketing communications about our products, services, and promotions, if you have opted in to receive them.

• To comply with legal obligations and protect our legal rights.

4. Sharing Your Information

We do not sell or trade your personal data to third parties. We may share your data with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

5. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. However, no system is completely secure, and we cannot guarantee the absolute security of your personal data.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access – You have the right to request copies of your personal data.

• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe